Is your software helping you, or holding you back?

For years, practices have been forced to piece together their operations. You have
a vendor for intake. A vendor for payments. A vendor for reminders.

That is the "Old Way." It is expensive, disjointed, and heavy.

  • Too many invoices: Paying multiple vendors for overlapping features.
  • Too many logins: Staff wasting time switching between screens.
  • Too much noise: Systems that don’t communicate with your PM/EHR

It is time to stop maintaining the past and start

upgrading to the future.

The New & Improved Standard

We don't just cover some of it.
We cover all of it.

Promptly is the newest platform in the market, designed for specialty practices like yours, our patient engagement software consolidates and automates, well, pretty much everything.

(and then set up a demo with us - we'll help create a
custom plan, just for your practice.)

Check out our full range of capabilities below.

Provide frictionless
patient care

Patients are tired of clunky portals and playing phone tag. We're replacing the frustration with a smooth, modern experience that builds trust and loyalty.

  • Low-lift appointment management with online portal access
  • Eliminated lobby wait times to speed up service
  • Real-time insurance eligibility checks to reduce stress
  • Unlimited real-time eligibility checks

Enhance
efficiency

By automating the repetitive, manual tasks that cause burnout, Promptly users save an average of over 1,700 hours a year. That's more time to focus on patients, not paperwork.

  • Automated waitlist
  • e-Sign digital intake forms
  • System consolidation
  • Vast integration ecosystem
  • Lowered credit card processing rates

Accelerate
revenue growth

Need to boost your bottom line? No problem. We make it easy to collect more payments, faster. Promptly clients have collected an average $620,000 with automated texts.

  • Automated balance alerts
  • Flexible digital payment methods
  • Text-to-pay
  • Automatic patient cost estimates
  • Lowered credit card processing rates

Receive
human support

Tired of support bots and help tickets? We get it. That's why we're your partner, not just a vendor. You get a dedicated, one-on-one account manager and live support from real humans who know your practice's unique needs.

  • Live support options
  • One-on-one account manager support
  • Help desk services and training resources

Boost patient acquisition and retention

Keep the patients you have and find new ones. Our tools help you build loyalty (with a 97% patient retention rate) and grow your practice. Plus, the Referral Management system helps you maintain great relationships with other providers, so they keep sending patients your way.

  • Segmented reactivation outreach based on personal information
  • Integrated CRM and lead management
  • Referral portal that can provide up to a 200% increase in referral appointments

The Vendor Consolidation Initiative

Get paid to upgrade your technology.

We are launching a $2,026 credit for every legacy vendor you replace with Promptly in Q1. We want to make it easy for you to say "goodbye" to the old systems that are slowing you down.

How it Works:

Audit

Tell us which vendors you currently use for intake, payments, or engagement.

Consolidate

Replace them with
Promptly's all-in-one
suite.

Save

We apply a $2,026 credit
to your account for each
vendor removed.

Calculate My Savings

See What You've Been Missing

The Old Way

Legancy Systems

Fragmented:
Separate tools for separate tasks.

Rigid:
Hard to customimze. Slow to update.

Expensive:
You pay for every extra module.

Hardware Heavy:
Outdated.

The Promptly Way

Modern & Complete

Unified:
Everything under one roof.

Agile:
New features released constantly.

Efficient:
All-inclusive platform pricing.

Device Agnostic:
Works on any phone, kiosk or computer.

2026 is here.

Is your software ready?

Stop paying for the old way of doing things. Consolidate your vendors
and claim your credit before Q1 ends.

Start My Upgrade

Select the tools you want to consolidate

See how much credit you'll unlock by combining tools

$0

The official credit requires approval by Promptly with a written contract for services. This promotional offer is valid through 3/31/2026. Contact Promptly to see if you qualify.

See how Promptly can work for you

Streamline your specialty
practice with customizable
patient experience software.

If you're a patient with questions about Promptly, please contact your medical provider to learn more about who we are and what we do.

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