Meet Promptly, an all-in-one patient experience suite

Promptly is the only all-in-one patient experience suite, built by healthcare pros, for healthcare pros. With our platform, you can manage everything from intake to billing, all in one convenient platform. Promptly tackles the everyday work that slows your team down. The result? Healthier—and happier—patients and providers.

Promptly’s so much more than your average EHR. Our streamlined, centralized system replaces the jumbled mess of tech, logins, and patient information most practices struggle with daily. And this approach pays off, too—our practices save over $100,000 in software costs and 1,700 staff hours every year.

‍This all-in-one approach covers the entire patient lifecycle, not just current appointments. Promptly’s CRM, for instance, is a complete lead management tool that captures new prospects and nurtures them with automated messaging funnels, tracking the entire journey from initial contact to conversion—all in one place. The same integration applies to your practice's brand. Our reputation management tools automatically request patient feedback, using sentiment analysis to funnel glowing 5-star reviews directly to public sites like Google while sending any concerns privately back to your team to address.

Best of all, this extends to the patient, too! Promptly gets rid of the "patient portal problem"—no more forgotten passwords. Patients get a simple text or email link for everything, which makes it ridiculously easy to pay bills or confirm insurance. This automation frees up staff to provide the best care possible, and it’s all backed by a team that acts like a partner, not just another vendor.