Careers at Promptly

Join the team that's humanizing healthcare

Promptly is on a mission to humanize healthcare for specialty practices and patients. We work hard, play hard, care deeply, and build truly excellent tools.

We're looking for talented people who think that healthcare technology should empower human interactions, reduce tedious tasks, create more customization, and support a consistent experience.

Sound like you?

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Open roles

Director, Business Development

Director, Business Development

Patient Experience Team

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Remote, United States

This individual sales contributor role involves driving strategic growth, exceeding quota, building relationships, and expanding our market presence. The ideal candidate will have a deep understanding of patient engagement and electronic health records, space with a proven track record in business development.

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Partnership Operations Manager

Partnership Operations Manager

Sales and Marketing Team

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Remote, United States

This role is responsible for managing the operational aspects of strategic partnerships, ensuring that partnership initiatives are executed cross-functionally, efficiently, and effectively. It requires a data-driven individual with strong program management skills and a deep understanding of partnership dynamics. The ideal candidate will excel in coordinating with internal and external stakeholders, optimizing operational processes, and driving successful partnership outcomes.

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Product Solutions Engineer

Product Solutions Engineer

Patient Experience Team

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Remote, United States

This role sits at the intersection of sales, marketing, technology, and client success as the technical backbone of the sales cycle—owning demonstrations, supporting discovery, integration scoping, and functional alignment between our platform and the prospective client’s environment. It’s a highly cross-functional role that will also support Product and Implementation with feedback loops, roadmap insight, and pre-to-post-sale continuity on complex deals.

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Strategic Account Manager

Strategic Account Manager

Client Experience Team

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Remote, United States

Your primary focus will be supporting users of our Lead Management System (CRM), Physician Liaison Outreach Tool (PLM), and Reputation Management Platform. Success in this role requires a baseline understanding of marketing principles to effectively guide clients in tracking performance and using our tools to engage prospects and convert them into patients.

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Apply now

See a role that's right for you?

Send your resume and a cover letter to careers@promptlycheckin.com

What we stand for

Promptly is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.