Reads every referral automatically

No more manual sorting. No more re-typing. Al Fax reads and organizes handwritten notes, blurry PDFs, andmulti-page stacks.

Gets referrals to the right place instantly

Every referral is sorted into your dashboard the moment it arrives. Multi-page stacks separated by patient. Just review and approve.

Gives your team back 4-5 hours a day

Your coordinators stop shuffling and organizing referrals. Patients get scheduled faster. Patients get care sooner.

Hundreds of specialty clinics across the country trust Promptly.

From appointment-tracking integration to new-patient creation, Al Fax automates your referral process so your team can focus on delivering even better patient care.
Al Fax simply reads what already comes in, organizes it, and hands your coordinator a clean queue of referrals to work.

Instant referral reading & categorization

All your referrals are organized instantly.
  • Filter referrals by date range, referring practice, or physician
  • See all appointment status updates in one place
  • Let coordinators instantly identify what's new, what needs action, and what's been processed
Get Al to Organize Your Referrals

Multi-paged, stacked faxes, separated instantly

When referring practices batch 10 referrals into one fax, Al Fax splits them apart, matching every page to the right patient before your team touches anything.
Organize Referrals Faster

AI captures and pre-fills patient information

Al Fax extracts patient name, DOB, referring physician, and clinical notes from every fax and pre-fills the fields so your coordinator confirms instead of spending hours doing it manually.
Automate Your Referral Process

Frequently Asked Questions

What is Al Fax?

Al Fax is a feature inside your Promptly portal that automatically reads every inbound referral, extracts patient data (name, DOB, referring physician, clinical notes), and sorts it into the right folder before your team touches anything.

Will this replace my staff?

No, it replaces the typing. Your coordinator still decides which patients to call first, how to handle complex cases, and which referrals to flag. They just stop spending 4-5 hours a day on data entry.

Can it read messy referrals?

Yes. Handwritten notes, blurry PDFs, JPGs, TIFS. AI Fax handles them all. It even separates multi-page stacked referrals and matches each page to the right patient.

What about urgent referrals?

They show up in your Promptly dashboard the moment they arrive. No more urgent faxes buried in a pile.

How long does setup take?

Al Fax is already in your portal. We just need 30 minutes to walk you through it and turn it on.