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promptly features

Automated Waitlist

Promptly’s automated waitlists will ensure that canceled appointments are filled quickly without putting added strain on your staff. Based on your parameters, Promptly will alert patients either on the waitlist or with future appointments about the newly open timeslot and automatically fill the cancelled appointment slot once confirmation is received.

Patient Cost Estimator

Calculate patient out-of-pocket costs using data from payer contracts, physician and facility fees, historical charge data, and the patient’s benefit information. Avoid patient frustration by being clear with medical procedure costs so there is no confusion when they get the bill.

Real-Time Eligibility Checks

Promptly offers real time insurance eligibility checks to provide necessary information such as patient co-pay, pre-authorization, deductible, deductible remaining, referral requirements, in-network and out-of-network status and more in an easy to navigate dashboard.

E-Sign Intake Forms

Patients can easily update their demographic information, sign consent forms and more with our simple HIPAA compliant e-sign intake forms. Promptly can email your patients their forms in advance for contactless intake and efficiency.

Frictionless Payments

Patients can instantly pay any outstanding balances or pre-pay for their upcoming visit using their Credit/Debit Card or Virtual Wallets. Significantly speed up patient collections, reduce the unnecessary cost of mailing statements, and provide your patients with a convenient way to pay their balance.

Smart Scheduling

Promptly’s innovative Appointment Request Decision Tree allows patients to answer simple questions that will properly triage the patient to determine the type of appointment they are looking to schedule and which location, physician, date and time best fit their needs.

Inbound/Outbound Referral Portal

Simplify communication with your referral network, quickly transfer patient documents/demographics/images, and have new patient appointments scheduled directly to your Practice Management system. Save time, effort, and money as your referral management process receives a much-needed upgrade to modern technology.

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