Promptly Acquires MDprospects and Patient Spectrum

Practices now have more tools and integrations available to handle tedious daily tasks and help their team focus on what matters most—caring for patients.

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The Suite just got sweeter.

We’re thrilled to announce the acquisition of MDprospects and Patient Spectrum, which includes MDprospects™, MDidentity™, Referify™, and Appointec™. 

At Promptly, we’re on a mission to humanize healthcare. At the center of that mission is smart, integrated technology—we believe technology should make life easier for your team, make the experience more streamlined for patients, and make managing your practice more efficient for everyone.

In short, we handle the tedious stuff so your team can handle the human stuff—meaningful conversations, warm interactions, and dedicated care.

Too often, technology works against an efficient workflow and a positive patient experience. We are building a suite where your team can run the entire practice workflow inside one powerful and customizable interface, with the tools to generate revenue AND a great patient experience, all in one place.

Let’s meet the newest additions to the Promptly family!

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“These platforms are not just exceptional software solutions; they are unique market offerings backed by teams deeply committed to their clients."

– Dr. Anish Kapur, Promptly Founder and CEO

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About MDprospects

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MDprospects is a premier web-based Customer Relationship Management (CRM) and lead management software specifically tailored for medical practices. An innovator since 2007, MDprospects was among the first CRM platforms to bring web-based efficiency to specialty medical practices. Initially designed as a lead tracking system to guide patient prospects through their journey from initial contact to consultation and then to treatment, it has evolved to include robust CRM functionalities such as targeted drip campaigns, advanced marketing tools, and text messaging capabilities. It empowers providers to efficiently manage patient inquiries, track leads, and optimize conversion rates, driving substantial revenue growth.

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About Patient Spectrum

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The Patient Spectrum ecosystem includes three specialized tools: MDidentity initiates patient reviews through email or text messages and provides reputation management with a customizable dashboard, seamless integrations, and automation. Referify streamlines referral management and mapping outreach, automating workflows that make tracking referral sources, events, and tasks easy for anyone managing relationships within a referral network, making it a powerful tool for physician liaisons. Appointec optimizes appointment scheduling with online booking, no-show reduction, and schedule optimization, improving efficiency for all providers within a practice and enhancing patient satisfaction.

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"Together, they form a powerhouse for lead management, fostering strong relationships with referring providers and generating positive online reviews that amplify practice visibility. By integrating their incredible toolsets with our comprehensive suite of patient experience solutions, we deliver precisely what our clients have been asking for. Pairing these platforms with our advancing AI capabilities marks the future of intelligent practice management.”

– Dr. Anish Kapur, Promptly Founder and CEO

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The Promptly Patient Experience Suite is already the leading solution for managing the patient experience through multiple touchpoints—scheduling, reminders, intake, education, payment, referral communication, and reactivation. 

With the additions of MDprospects, MDidentity, and Referify, the Promptly Patient Experience Suite expands to include lead management and nurturing, referral management, and reputation management, giving your team more tools to manage their daily work and less need to move back and forth between 5-6 different software platforms every day.

We offer one platform—everything you need to make your patients (and team members) happy and fully engaged in a great experience.

If you’d like to learn more about the Promptly Patient Experience Suite, MDprospects, MDidentity, Referify, and the future of efficient workflow management, reach out to set up a demo or ask a question here.

We’re humanizing healthcare…and we’re just getting started.

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“As MDprospects, MDidentity, Referify, and Appointec are seamlessly integrated into the Promptly Suite, the value of having these powerful tools under one roof will be tremendous.”

– Michelle Pelletier, Promptly Director of Product Experience