Automate Connection with Patient Communication Software

It’s the tool that keeps your practice connected to patients when they aren't in the exam room. Instead of relying on clunky manual messaging, this software automates the entire conversation. It handles critical touchpoints, like appointment reminders, intake requests, and follow-ups, ensuring every patient gets the right message at the right time, without your staff having to pick up the phone.

It solves the two biggest headaches in practice management: empty schedules and burnt-out staff. By automating reminders with the right cadence, you can cut no-shows and boost patient loyalty. But it’s not just about filling seats; it’s about freeing up your team. By offloading tedious tasks, you save over 1,700 staff hours a year. That’s less time chasing patients and more time caring for them.

Most software treats patients like numbers, sending robotic blasts that get ignored. Promptly is built for human connection. We enable rich, personalized two-way messaging (including videos and custom links) that patients actually respond to—usually in just 4–6 minutes. Plus, we consolidate texting, intake, payments, and engagement into one suite, saving the average practice $88,000 a year in software costs.

It’s simple. Request a demo and let’s start a conversation about your practice. We aren't here to sell you a catch-all package—we want to understand your specific bottlenecks. Then, we'll build a plan that fits, and our dedicated onboarding team will walk you through every step of the setup so you can start seeing results on day one.