Orthopedic patient engagement software


Consolidate patient intake, insurance, and communication into one seamless platform—perfect for orthopedic groups.

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Tired of piecing together different programs?


Save staff hours and money by no longer switching between different software solutions for scheduling, patient communications, insurance estimates, billing, and more.
With Promptly, you get one integrated platform designed to streamline your orthopedic practice and patient engagement.

Your new favorite orthopedic patient engagement software

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Targeted patient communications

Send the right message, to the right patient, at the right time—and on their preferred channel.

Promptly clients have seen a 97% patient retention rate when using a single platform for patient reminders, reactivations, recalls, and all other forms of patient engagement tools.

Doodle drawing of checking of to-do lists

Automated triage scheduling

Seamlessly schedule different patient types (including worker’s comp) and services based on needs, staffing, and insurance eligibility.

Practices save an average of 1,700+ staff hours per year with Promptly’s automated solutions.

Doodle drawing of the different components of settings

Cost estimates and insurance verification

Provide accurate cost estimations (including deductible, co-pay, and out-of-pocket-cost details) easily to ensure you’re paid correctly.

Only 22% of consumers say they always know how much they owe before they head into a provider visit.

What it means for your orthopedic practice
‍

  • Easier onboarding and fewer intake bottlenecks
  • Lower denial rates and reduced revenue leakage
  • Easier intake solutions for worker’s comp patients
  • Happier staff with less manual work
  • A single source of truth across scheduling, billing, and communications
How many software platforms are you currently using that can be consolidated?
How many openings in your provider schedules do you need to fill?
How many workflows and processes can we help automate to save you time and money?

“As a large management services organization serving 100+ providers across different states, we need solutions that can adapt to meet our needs. The Promptly team has been a true partner to us, working to ensure their solutions work well for us.”

Jonathan Lujan, M.S., M.B.A.
CEO of Sight Growth Partners

“Promptly has significantly enhanced our efficiency and patient satisfaction—the streamlined workflows and real-time eligibility checks have saved my team countless hours.”

Carrie Jacobs, COE, CPSS, OCS

“Using Promptly to automate processes to meet patient demand has been a game-changer for our business—we’ve accelerated payment collections while reducing costs from redundant tasks.”

James Smith, CPA JD
CEO, Utah Eye Center

Give us an exam

Learn more about Promptly’s capabilities, then request a demo to see how we can create a custom plan to help your specialty practice.

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Engage patients

Connect directly with your patients before, during, and after their visit—in the way they prefer. By automating communication sequences, you save time and money on communications while your patients appreciate a cohesive experience in all interactions.

Custom reminders
Cohesive messaging across channels
Two-way texting
Contactless check-in
Recall and reactivation tools
Online intake forms

Fill schedules

Streamline scheduling for both staff and patients with automatic, online scheduling—even for first-time patients—and ensure that canceled appointments are filled quickly without straining your team.

Automated waitlist
Card-on-file booking
Smart appointment links
Instant rescheduling
Staff decision tree
Online referral portal

Simplify payments

Significantly speed up patient collections, reduce the unnecessary cost of mailing statements, and provide your patients with a convenient way to pay their balance.

Text-to-pay alerts
Patient cost estimates
Online payments
POS system
Real time insurance eligibility checks
Multi-entity collections

Access real-time analytics

Integrate vital data sources in one easy platform to access business insights, revenue sources, and growth opportunities to see what's actually working (and what's not) in your practice.

Automated reports filtered by provider and location
Dynamic visual dashboards
KPIs, trends, and opportunities tracking
Integrated operational and financial data sources
Full picture of practice performance
Live revenue generation tracking

Real-time integrations with leading healthcare practice management and electronic health record systems

(and many more)

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Full-service onboarding + support that never leaves you hanging

We get it—switching to a new system and learning different ways of doing things can be daunting. But we’re your partner—not just a vendor—and our dedicated team will help you every step of the way. We’ve hit that sweet spot of being big enough to scale and act quickly, but still small enough to maintain one-on-one relationships.

You’re not just a number to us, and we won’t be a faceless service to you.

See our faces

See how orthopedic groups are streamlining operations with Promptly

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We automate the tedious stuff so people can do the people stuff

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