Patient Appointment Scheduling Software for Health Practices

Sick of playing phone tag with patients? Promptly's scheduling software lets patients book appointments 24/7, fills your calendar automatically, and cuts no-shows. It's the modern, human way to manage your schedule.

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Over 400 practices in all 50 states trust Promptly
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Say goodbye to scheduling headaches

Built for specialty practices like yours, our patient appointment scheduling software consolidates and automates … well, pretty much everything. Check out our full range of capabilities below.

(And then set up a demo with us—we’ll help create a custom plan, just for your practice.)

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Maximize schedule capacity and convenience

Stop losing appointments to busy signals and voicemails. Our online portal lets patients book 24/7, and our automated waitlist fills cancellations instantly—even after hours.

Online scheduling powered by conditional logic
Automated waitlist
Smart appointment links

Deepen patient engagement

Create a personal touch at scale. Our platform lets you build automated, personalized message series that transform scheduling outreach into meaningful touchpoints. Plus, our customizable communication cadences help you deepen engagement and reduce no-shows.

Custom reminders and personalized messaging
Cohesive messaging across channels (text, email, IVR)
HIPAA-compliant two-way texting

Optimize practice growth and referrals

Skip the clunky faxes and lost leads. Our automated Referral Portal streamlines the entire process, and the Physician Liaison tools help you track referral volume and nurture those critical relationships.

Seamlessly transition patient data from the referring org to your practice
Track referral volume and nurture relationships with referring doctors
Seamless reputation management with feedback tracking and Google Review funnel

Receive human support

Tired of support bots and help tickets? We get it. That’s why we're your partner, not just a vendor. You get a dedicated, one-on-one account manager and live support from real humans who know your practice’s unique needs.

Live support options
One-on-one account manager support
Help desk services and training resources
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Reduce no-shows by up to 90%

Empty appointment slots are lost revenue. Promptly’s patient appointment scheduling software helps teams fill schedule vacancies with a fraction of the effort, empowering you to reduce no-show rates and build a loyal patient base.

See our tools in action

“As a large management services organization serving 100+ providers across different states, we need solutions that can adapt to meet our needs. The Promptly team has been a true partner to us, working to ensure their solutions work well for us.”

Jonathan Lujan, M.S., M.B.A.
CEO of Sight Growth Partners

“Promptly has significantly enhanced our efficiency and patient satisfaction—the streamlined workflows and real-time eligibility checks have saved my team countless hours.”

Carrie Jacobs, COE, CPSS, OCS

“Using Promptly to automate processes to meet patient demand has been a game-changer for our business—we’ve accelerated payment collections while reducing costs from redundant tasks.”

James Smith, CPA JD
CEO, Utah Eye Center

Real-time integrations with leading healthcare practice management and electronic health record systems

(and many more)

Patient appointment scheduling software FAQs

What is patient appointment scheduling software?

Think of this tool like a 24/7 digital front desk. Patient appointment scheduling software automatically books patient visits, builds out waitlists, and allows patients to schedule their own appointments online. Plus, leading patient appointment scheduling software reaches out to patients on your behalf to confirm appointments, automatically filling vacancies for your team.

What are the main benefits of using patient appointment scheduling software?

The best patient appointment scheduling tools fill up your schedule with less oversight from your team. Automatic text and email scheduling reduces costly no-shows and frees up team member time for higher-value tasks. Don’t worry about last-minute cancellations—our smart waitlist feature even texts patients to fill gaps with short notice. Plus, patients love the convenience of 24/7 online booking—no more waiting on hold.

Why should we choose Promptly over other patient appointment scheduling software?

We're not just another booking app. Our intelligent scheduling features are proven to cut no-shows by 68% and save thousands of staff hours a year. Unlike basic schedulers, Promptly is a complete suite that also handles your intake, payments, and referrals. It's one system, one login, and one human support team ready to partner with you.

How can we get started with Promptly?

It's simple! Request a demo with our team, and we'll show you how our scheduling software can transform your practice—no pressure, just a real conversation. When you're ready, our implementation team will get you set up for a seamless launch.

See how Promptly can work for you

Streamline your specialty practice with customizable patient experience software.

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We automate the tedious stuff so people can do the people stuff

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