Ramp Up Revenue Collection With Our Patient Payment Software

Are payments a patient pain point for your practice? You’re not alone—and we have the solution. Promptly’s patient payment software automates the entire billing process, from pre-visit cost estimates to final payment. Our best-in-class tools make it easy for patients to pay bills and for your team to collect payments.

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Over 400 practices in all 50 states trust Promptly

Get paid faster with way less work

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Customizable payment options

Move beyond clunky portals and manual collection calls with our modern payment interface. Patients can pay the way they want via Text-to-Pay links, Apple Pay, Google Pay, patient portals, and more.




Did you know? One client, Utah Eye Centers, collected 94.2% of texted balances in just three months.

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Automated collections

Never worry about accounts receivable (A/R) again. Promptly automatically pulls the patient’s balance from your practice management system and auto-posts the payment back to the patient’s ledger.




No, really: Sight Growth Partners used our patient payment software to collect over $4M in outstanding balances in one year.

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Complete cost visibility

As a patient, there’s nothing worse than a “surprise bill.” Our Patient Cost Estimate (PCE) system uses real-time eligibility (RTE) insurance data to calculate a patient’s estimated out-of-pocket cost before their visit.




Our stats don’t lie: Practices using this tool can expect upwards of an 85% increase in pre-surgery collections.

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Integrated financing

End the awkward “how will you pay?” conversation for good. Our system integrates with CareCredit (a healthcare credit card) and automatically batch-checks your schedule. A simple dashboard icon shows who is already pre-approved before a patient’s visit, making it easy to offer a trusted financing plan.

The best part? One practice achieved a co-pay collection rate of 95% using Promptly (which is higher than the industry average of 85%). 

Take the pain out of patient payments

Promptly’s integrated patient payment suite saves time, cuts costs, and improves the entire financial experience for patients.

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A personalized payment workflow prescribed for your practice

A one-size-fits-all solution is not enough for dynamic healthcare practices like yours. Promptly’s customizable patient payment software helps teams automate their entire revenue cycle.

See our tools in action

“As a large management services organization serving 100+ providers across different states, we need solutions that can adapt to meet our needs. The Promptly team has been a true partner to us, working to ensure their solutions work well for us.”

Jonathan Lujan, M.S., M.B.A.
CEO of Sight Growth Partners

“Promptly has significantly enhanced our efficiency and patient satisfaction—the streamlined workflows and real-time eligibility checks have saved my team countless hours.”

Carrie Jacobs, COE, CPSS, OCS

“Using Promptly to automate processes to meet patient demand has been a game-changer for our business—we’ve accelerated payment collections while reducing costs from redundant tasks.”

James Smith, CPA JD
CEO, Utah Eye Center

Real-time integrations with leading healthcare practice management and electronic health record systems

(and many more)

Patient communication software FAQ

See how Promptly can work for you

Streamline your specialty practice with customizable patient experience software.

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